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Use your CRM from your AI assistant

Gandiv offers an MCP server so assistants like Claude or ChatGPT can look up leads, summarise a pipeline or draft a follow-up, with access you control and an audit trail.

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Read-only default

Write permissions are optional and switched on by you

Scoped tokens

Choose which modules and actions the assistant can reach

Audit log

Every assistant request recorded with user and time

What is mcp and ai assistants?

MCP, the Model Context Protocol, is an open way for AI assistants to connect to business tools. With the Gandiv MCP server, you can ask your assistant, for example, which Hot leads have no follow-up this week or to summarise yesterday's calls for the Pune team. The assistant reads from Gandiv through a token you create and limit, so it only sees what that token permits, and every request is logged.

Benefits

Ask in plain language

Question your pipeline, calls and tasks without opening reports or building filters.

Read-only to begin

New connections can read only. Write scopes such as creating a task are optional.

Limited by token

Each token is limited to chosen modules and actions, and can be revoked in one click.

Respects your roles

The assistant acts as a user or role you choose, so field restrictions and visibility still apply.

Every request logged

The audit log shows which token asked what, with date and time, for review.

Keys stay server-side

Model keys and CRM tokens are kept on the server and never put into the browser page.

In detail

What is MCP

A standard door for AI assistants

MCP lets an assistant use tools in a consistent way. Instead of copying data into a chat, you connect once and the assistant asks Gandiv for exactly the records it needs, then answers using fresh data.

  • Open protocol
  • Connect once
  • Fresh data each time

Assistants

Works with MCP-capable assistants

Any assistant that supports MCP can connect, including Claude and ChatGPT where MCP connectors are available to your account. Setup is a server address and your token. Availability depends on the assistant and its plan.

  • Claude and ChatGPT
  • Server address and token
  • Depends on assistant plan

Scopes

You decide how far it can reach

Choose modules, fields and actions per token. Keep it to reading leads and calls, or allow creating tasks and notes. Anything not granted is simply not available to the assistant, however it is asked.

  • Per-module scope
  • Optional write scopes
  • Revoke in one click

Audit

A record of everything it did

Each assistant request is written to the audit log with the token, action and time. Admins can review what was asked and whether anything was changed, which makes it safe to let managers try it.

  • Who and when
  • Writes flagged
  • Exportable log

How it works

  1. 1

    Create an AI token

    Pick the user role it acts as and the modules and actions it may use.

  2. 2

    Add it to your assistant

    Enter the Gandiv MCP server address and token in your assistant's connector settings.

  3. 3

    Ask and review

    Ask your questions and check the audit log for what the assistant accessed.

Frequently asked questions

Can the assistant change my data?

Not unless you allow it. Connections are read-only by default, and write scopes are optional per token.

Does my data go to the assistant provider?

Records the assistant requests are sent into your conversation with that provider, under its own terms. Limit scopes to what you are comfortable sharing.

Which assistants work?

Assistants that support MCP connectors. Whether your plan with that assistant includes connectors is decided by the provider.

Can I stop it quickly?

Yes. Revoke the token in settings and access ends immediately.

Is this the same as the AI suite?

No. The AI suite runs inside Gandiv on your calls. MCP lets an assistant outside Gandiv read your CRM on request.

See Gandiv on your own leads

Start free, or book a short demo and we will set it up with your pipeline.

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